Sage Institute of Child Care Pty Ltd 18123234920 maintain a policy of strict confidence concerning your personal information.
(a) via one of our websites, social media, telephone, email and/or fax; and/or
(b) in person and/or in writing.
1. Collecting personal information
The information you provide to us is collected to enhance your use of the Sites, to improve the Sites and to keep you informed of upcoming events and our activities that might be relevant to you. It is also collected to allow us to provide the functions and services offered on the Sites to you.
Other personal information we collect is for the purpose of providing our services. We will generally collect personal information directly from you. This may include your name, date of birth, contact details, bank account details, credit card details and sensitive information such as health information.
We may also collect personal information from third parties such as your representatives or publicly available sources of information.
If someone other than you provides us with personal information about you that we did not ask for and we determine that we could have collected this information from you had we asked for it, we will notify you as soon as practicable. However, this notice will not be provided if doing so would be a breach of an obligation of confidence. If we could not have collected this personal information, we will lawfully de-identify or destroy that personal information.
We will only collect sensitive information revealing your race, ethnic origin, political opinions, religious or philosophical beliefs, trade union memberships or details of health or disability if:
– you have given express consent to us to do so and the information is reasonably necessary for us to carry out our functions or activities;
– the use of this information is required or authorised under Australian law or a court or tribunal order; or
– the information is necessary for the establishment, exercise or defence of a legal claim.
When you visit the Sites the server may attach a “cookie” to your computer’s memory. A “cookie” assists us to store information on how visitors to the Sites use it and the pages that may be of most interest. This information may be used to provide users of your computer with information that we think may interest them. If you choose, you could be able to configure your computer so that it disables “cookies” or does not accept them.
3. Use and disclosure of information
We use personal information to provide our services.
4. Direct marketing
We may use personal information about you for the primary purpose of providing you with our services. We may also use it for other purposes for which you might reasonably expect us to use that information. This includes sending you information about new developments, products, services and special offers by post, telephone or any form of electronic communication. You authorise us to use any email address or other contact information you provide to us at any time for this purpose.
You agree and acknowledge that even if you opt out of receiving marketing material, we will still send you essential information that we are required to send you relating to the services we provide.
5. Accuracy of your information
We take reasonable steps to ensure that the personal information held by us is accurate, complete and up to date. If you believe that any of your personal information is inaccurate, please contact us and we will take reasonable steps to correct it.
6. Third Parties and your information
7. Your consent
8. Storage and security
We will use all reasonable endeavours to keep your personal information in a secure environment, however, this security cannot be guaranteed. Our procedures are designed to prevent your personal information being accessed by unauthorised personnel, lost or misused. If you reasonably believe that there has been unauthorised use or disclosure of your personal information please contact us (see below).
If we no longer need your personal information, unless we are required under Australian law or a court or tribunal order to retain it, we will, take reasonable steps to destroy or securely delete your personal information.
9. Variation and consent to variation
10. Access to information we hold about you
If you request access to the personal information we hold about you, we will respond to your request within a reasonable period of time and, where reasonable and practicable, give access to the information in the manner you request.
This will be subject to any exemptions allowed under the Privacy Act. You may request this information by writing to our Privacy Officer:
Sage Institute of Education
600 Collins Street, Melbourne
or sending an email to us at firstname.lastname@example.org
We may charge a reasonable fee for providing that information.
When contacting us, you have the option to either not identify yourself or to use a pseudonym. However, this will not apply if it is impracticable for us to communicate with you that way or if we are required or authorised under Australian law (or a court or tribunal order) to only deal with individuals who have identified themselves.